What patients ask first.
If you don't find your answer below, call your nearest center or TresMedica HQ. We don't keep these things behind paywalls or call queues.
01 Cost and Coverage
How much will I pay out of pocket per session?
If you are PhilHealth-enrolled in the Konsulta dialysis benefit, your out-of-pocket cost is zero. PhilHealth pays ₱6,350 per session up to 156 sessions per year, and TresMedica covers everything beyond that - medications, EPO, IV iron, dialyzers, and lab monitoring. This is the No Balance Billing pledge.
What does "No Balance Billing" actually include?
Every session already includes:
- The hemodialysis session itself
- A single-use, high-flux dialyzer
- Erythropoietin (EPO)
- Intravenous (IV) iron supplementation
- Nutrition counseling
- The routine labs that monitor your treatment
Nothing in that list gets added to your bill at the end of the session.
Is TresMedica accredited with PhilHealth?
Yes. Our centers are accredited dialysis providers under PhilHealth's Z-Benefit / Konsulta packages. Bring your PhilHealth Member Data Record (MDR) and Dialysis Database registration to your first visit.
02 First Visit + Eligibility
What do I bring on my first visit?
Bring these six items:
- Your PhilHealth Member Data Record (MDR)
- PhilHealth Dialysis Database registration, if available
- Your referring physician's HD Prescription
- Recent labs, including a Hepatitis Profile
- Any existing dialysis chart from a prior center
- One valid ID
Our intake team will guide you through anything missing.
Can I switch to TresMedica from another dialysis center?
Yes. Bring with you:
- Your current HD prescription
- Your recent labs
- Any access documentation (fistula or catheter)
Our medical team coordinates with your nephrologist and the previous center for a clean handover.
Do you accept walk-in patients?
First-time patients should call ahead to confirm machine availability at the center nearest you. After your initial intake, your schedule is locked into a regular slot (typically 3 sessions per week).
03 Locations + Hours
Which centers are accepting new patients?
Most of our 12 centers across Luzon, Visayas, and Mindanao accept new patients. Visit our Centers page to find the nearest location and current contact details. Call ahead to confirm machine availability for your preferred schedule.
What are the typical operating hours?
Most centers operate Monday to Saturday, 8:00 AM to 5:00 PM, with morning, midday, and afternoon shifts to accommodate different patient schedules. Specific hours vary by location - check the individual center page.
04 Sister Services
What is TresLab?
TresLab is our laboratory diagnostics arm. It runs the routine monitoring labs for dialysis patients (CBC, electrolytes, iron studies, BUN/creatinine) plus general clinical panels for walk-ins. Most results turn around the same day.
What is TresRx Pharmacy?
TresRx Pharmacy (also branded Discovery Pharmacy) provides affordable maintenance medications for CKD-5 patients and the wider community. Our pledge: Siguradong Gamot ay Mura. PhilHealth Konsulta, senior citizen, and PWD discounts are processed on eligible medications.